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Telesales

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Started by deadsetgav

A strange one this:

Does anyone on here work in telesales? I have had a company ring me up every single day for the last week and a half trying to get me to change my internet provider. I am sick to the back teeth of these fucking pricks…

I have been looking on the web for my consumers rights but cant find anything of any merit to quote to them - they must be in violation of some law - possibly even harassment.

They sound like they are phoning from India and the operators seem programmed into asking a series of questions and a script because when I ask them a question they just go silent for a second then move onto their next question…

Just wondered if anyone else ever gets this and what they do about it?

Posted on Tue, 12 July 2005 at 17:38

You’re viewing replies 1–30 of 46 by 13 people

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#1

MarkoJii (Ukko Perkele) wrote:

Say “Fuck You, You Fucking Fuck” to the caller and hang up. They will eventually “get the message” :D

In Finland you can stop those marketing calls just phoning to the provided number and if they still call you, you can inform the list keeper and they will do some action so that doesn’t happen again. I haven’t had a call for about two years after doing that.

Posted on Tue, 12 July 2005 at 17:51

#2

deadsetgav wrote:

http://www.tpsonline.org.uk/tps/

I am already registered with the Telephone Preference Service to say I dont want to receive marketing calls. I thought it was illegal for these people to call once you have done this.

My dad used to sound interested until they started doing their sales pitch and then just put the handset down and walk away and leave them talking… they just dont get the message though :(

Posted on Tue, 12 July 2005 at 17:57

#3

White Psycho wrote:

My dad screens them, if there’s a pause with no hiss or background noise at all he puts the phone straight down

Posted on Tue, 12 July 2005 at 18:52

#4

Philth wrote:

Some Swedish guy phoned a few weeks ago, asking for my brother. My brother hasn’t lived here for about 5 years, I told him this then gave him my brother’s home number, then he asked if I was the home owner and I said yes. I’m not, but I figured it was a telesales thing, so I lied :D

Anyway, it went something like this…
“Are you the homeowner?”
“Yes,”
“Do you have a mortgage?”
“…Yes.”
“How much do you pay?”
“I’m not saying.”
“…Why not?”
“I don’t discuss these things over the phone.”
“But we could give you a better mortgage.”
“…”
“Are you interested?”
“No.”

At this point, he went into the slaes pitch. I hung up the phone, counted to 10 then picked up the receiver to call my brother. This guy was still talking on the other end. I hung up again, waited a minute, then picked up. He’d finally hung up, so I called my brother and told him what had happened, but he never had a call from them.

Posted on Tue, 12 July 2005 at 22:20

#5

hoochalobster (Sarah) Super Moderator wrote:

I get phonecalls from marketing people all the time, always asking for my ex-flatmate. I can’t even be bothered explaining anymore, I just put the phone down.

I do like the idea of just leaving them talking on the phone, I think I will try that in future :D

The worst ones are the recorded messages, though. You can’t even hang up on an actual person with them. Unfair!

Posted on Tue, 12 July 2005 at 22:56

#6

deadsetgav wrote:

whilst i was looking for advise on the net - I stumbled across a forum post where one guy said something along the lines of:

“when they phone I go quiet, then tell them I am touching myself… they dont phone back”

:D

Posted on Tue, 12 July 2005 at 23:00

#7

hoochalobster (Sarah) Super Moderator wrote:

Mwohahaaaaa. I’d try but I’m bound to get a telesaling pervert, sod’s law.

Posted on Tue, 12 July 2005 at 23:13

#8

Misanthropologist (d) wrote:

:D

“Tell me more…”

Posted on Tue, 12 July 2005 at 23:19

#9

deadsetgav wrote:

I am almost looking forward to them ringing me back now… I cant believe it has never occured to me before to try and “weird” them out… the only thing is the language barrier.

Posted on Tue, 12 July 2005 at 23:23

#10

hoochalobster (Sarah) Super Moderator wrote:

Just talk in an East London accent - I watched a program about the HSBC call centre in India and they were all forced to watch Eastenders as part of their training.

Posted on Tue, 12 July 2005 at 23:28

#11

Misanthropologist (d) wrote:

You could try just repeating everything they say back at them as a question…

“You could try just repeating everything they say back at them as a _question_?”

Posted on Tue, 12 July 2005 at 23:29

#12

deadsetgav wrote:

Wonder if they get the rhyming slang?

“…excuse me sir? what is a tommy tank?”

Posted on Tue, 12 July 2005 at 23:33

#13

Misanthropologist (d) wrote:

Come on: everyone knows it means plank.

Posted on Tue, 12 July 2005 at 23:34

#14

hoochalobster (Sarah) Super Moderator wrote:

Misanthropologist wrote:

You could try just repeating everything they say back at them as a question…

“You could try just repeating everything they say back at them as a _question_?”

Ooooh, I hate that! Good thinking.

Posted on Tue, 12 July 2005 at 23:35

#15

deadsetgav wrote:

When they phoned me the other night I confused them with science.

She asked me what speed my broadband was, to which I answered 1mbps,

“well sir - we are offering you a speed of 8 mbps, which is 100 times faster than what you currently have”

“um - is that not actually 8 times faster?”

“um - I’ll put my supervisor on sir…”

Good to see my computer science with software engineering degree isnt going totally to waste then :D

Posted on Tue, 12 July 2005 at 23:41

#16

Misanthropologist (d) wrote:

:D
It’s not even that complicated, really, is it? It’s not as if you laid a cunning trap for her or anything. :)

Posted on Tue, 12 July 2005 at 23:45

#17

deadsetgav wrote:

Well - I didnt even have to put my lucky wizards hat on…

Posted on Tue, 12 July 2005 at 23:50

#18

Misanthropologist (d) wrote:

A mere Quizmaster, Gav. Remember it. Don’t go getting ideas above your (quizmaster’s) station.

Posted on Tue, 12 July 2005 at 23:51

#19

deadsetgav wrote:

nah - I’ve got me hat, now I want a lucky carpet :D

Posted on Tue, 12 July 2005 at 23:54

#20

Misanthropologist (d) wrote:

You see, Sarah? You see? I told you he wasn’t ready for the responsibility. I told you he was unprepared for his sacred duty.. I told you he should have gone on a week long work-experience placement first. I told you, and now all hell is unleashed! A carpet?!? A carpet?!? where will it end?

As another telesales idea, how about if when they call up and tell you what their product can do, you tell them you have or know where to get one that’s twice as good. Refuse to go into details.

‘A hundred times better? I expect nothing less than two hundred times better! Can you promise me _that_? See, I can get a hundred and fifty times better already. never you mind where… and at half the price you’re asking.’

Posted on Wed, 13 July 2005 at 00:02

#21

Misanthropologist (d) wrote:

My mum actually asks for the number of the person phoning. ‘No, not your _company’s_ number. I want YOUR number, dammit… Why? Why the fuck have you got MY number?! Leave me alone.’

An alternative is to ask the person phoning for their name, and inform them before they do their talk that you take a keen interest in the quality of telesales and will be reporting back how they did to their manager… and… ‘go’ *waits*

Then give them tips as they do it.

‘enunciate more.’

‘a little less pushy.’

‘give me assertive.’

‘I want to see happy.’

‘Really sell it.’

‘come on, you’re not even trying.’

‘dear oh dear oh dear.’

‘Well, thanks for trying, but I don’t think I’ll be hearing from YOU again…’*sound sad*

Posted on Wed, 13 July 2005 at 00:07

#22

deadsetgav wrote:

Or try to sell them something back…

“Good afternoon sir, I’m calling on behalf of Orange phones, can I offer you…”

“Wanna rent my timeshare in Marbella?”

Posted on Wed, 13 July 2005 at 00:07

#23

Misanthropologist (d) wrote:

:D

‘I’ll tell you what: I’ll trade you.’

Posted on Wed, 13 July 2005 at 00:09

#24

realityfuck (Richard Splash) wrote:

I did telesales for a while when I was travelling in Australia. The majority of telesales people don’t give a shit, they’re well aware of what a shitty job it is. There are, however, always the odd one who takes it really seriously. The ambitious sort, who really want that supervisors job. They want the chair beside the computerised dialler. Sad little people.

We used to play dares to alleviate the boredom. One person had to nominate a word or phrase that had to be used the next call. There was one girl who could get away with anything. On many an occasion she would start a call with “hello sailor, I’m calling from…” . A legend within telesales circles.

They are fucking annoying bastards though!

Posted on Wed, 13 July 2005 at 01:57

#25

McKekS wrote:

give some respect to the people. it’s their job and they have to do it.

If telesale still exists that means that somone is still buying from them whatever shit they sell.

in a movie “boiler room” there is a nice episode when a telesale guy called to a stock broker. funny. gives you an idea how to get rid of them.

Posted on Wed, 13 July 2005 at 08:23

#26

deadsetgav wrote:

McKekS wrote:

give some respect to the people. it’s their job and they have to do it.

…and so do traffic wardens and the sort, but I still fucking hate them.

If you have to get a job in europe - dont do this one :D

Posted on Wed, 13 July 2005 at 08:49

#27

Cuchulain wrote:

http://www.boloji.com/humor/jokes/043.htm

Some very good ones in there to deal with it !

Posted on Wed, 13 July 2005 at 10:30

#28

McKekS wrote:

deadsetgav wrote:

…and so do traffic wardens and the sort, but I still fucking hate them.

don’t mix it up! there are legal jobs and there are illigal jobs

Posted on Wed, 13 July 2005 at 11:06

#29

deadsetgav wrote:

I’m talking about people cold calling your house… its intrusive.

Posted on Wed, 13 July 2005 at 11:10

#30

motherh666 wrote:

I hate it when they do it here. It’s usually in Dutch and I panic and never know what they are on about and get my flatmate and he has to tell me it was only the tele-sales people AGAIN. I usually end up crying and need my blanky.
I hope someday they will stop. I can’t take this kind of stress anymore.

Posted on Wed, 13 July 2005 at 11:22

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